SentinelOPS provides everything a security team needs in one tactical platform. From guard tour management and incident reporting to AI-assisted writing and forensic audit logging, every capability is built for professional security operations.
Complete Feature List
Guard Tour Management: Electronic guard tour system with QR code, NFC, GPS, and Bluetooth checkpoint verification. Supports randomized patrol routes, patrol configuration, and real-time compliance tracking.
Incident Reporting Software: Digital incident reports with photo evidence, timestamp verification, AI-assisted writing, revision tracking, and multi-level approval workflows. Reports are immutable once submitted.
Universal Reporting Engine (URE): Custom report builder that allows organizations to create unlimited report types including Daily Activity Reports (DARs), Hourly Activity Reports (HARs), shift reports, and custom forms.
AI Report Assistant: Artificial intelligence that helps officers write clearer, more detailed reports. The AI suggests improvements, fixes grammar, and helps structure narratives. Officers review and approve all AI suggestions.
Forensic Audit Logging: Every action in the system is logged to an immutable, SHA-256 hash-chained ledger. Audit entries cannot be modified or deleted. This provides legal-grade evidence of all activities.
Security Analytics: Real-time dashboards and analytics including patrol completion rates, incident trends, response times, officer metrics, SLA tracking, heat maps, and predictive analytics.
Officer Tracking: Live GPS tracking of officers on patrol, with geofencing, clock-in/clock-out with location verification, and real-time status monitoring (on duty, off duty, on patrol, on break, emergency).
Supervisor Dashboard: Tools for supervisors including post inspections, deficiency tracking, write-ups, disciplinary records, corrective actions, compliance alerts, and inspection analytics.
Client Portal: A secure portal where clients can view reports, incident notifications, patrol logs, and analytics for their sites. Clients get real-time visibility into security operations.
Evidence Management: Secure storage and chain-of-custody tracking for photos, videos, and documents. Evidence is timestamped, hash-verified, and access-controlled.
Dispatch Operations: Real-time dispatch center with live mapping, officer status tracking, incident prioritization, and communication tools. Integrates with patrol management and incident reporting.
Workforce Management: Open shift management, shift bidding, time-off requests, officer availability tracking, payroll integration, timesheet entries, pay rates, performance reviews, and training management.
Security Scheduling: Shift scheduling with conflict detection, overtime tracking, site operating hours enforcement, shift splitting, extensions, and auto-assignment capabilities.
Multi-Tenant SaaS Architecture: Each security company gets an isolated tenant with their own data, users, sites, and configuration. Tenant isolation is enforced at the database level with row-level security.
Role-Based Access Control (RBAC): Granular permissions system with roles including officers, supervisors, SOC operators, tenant admins, and platform admins. Module-level access control and per-site permissions.
Offline-First Mobile App: Progressive Web App that works fully offline. Officers can scan checkpoints, write reports, and log activity without internet. Data syncs automatically when connectivity returns.
Professional PDF Engine: Generates professional, branded PDF reports for clients, audits, and legal proceedings. Includes custom templates, signatures, and evidence attachments.
Why These Features Matter
Security companies need more than just a guard tour app. They need a unified platform that handles reporting, scheduling, dispatch, analytics, evidence management, and compliance. SentinelOPS consolidates all of these into a single system, eliminating the need for multiple disconnected tools. The AI report assistant helps officers write better reports. The forensic audit logging provides legal-grade evidence chains. The offline-first PWA ensures officers can work in any environment, even without internet access.